Reference

How ag77 Handles Your Personal Information

This Privacy Policy explains what data we collect when you use ag77, how we use it, and what rights you have over it. Access and eligibility depend on your local law and the regions where ag77 operates.

Account DataPayment PrivacyCookie ControlsData Requests
ag77 How ag77 Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Privacy

Email Support Send your data request or privacy question to our support email. We aim to respond within a few business days and will confirm receipt of your request.
Live Chat Open the chat widget inside your account dashboard to speak with our support team directly about any privacy concern or data access request.
Account Settings Some privacy controls — like communication preferences and cookie settings — are available directly inside your account settings without needing to contact us.
HOW WE PROTECT YOU

Data Handling, Cookies, and Account Security

Account Security

Your account is protected with password hashing and OTP verification on login. We flag unusual access patterns and may ask you to re-verify before processing a withdrawal.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can adjust non-essential cookie preferences from the cookie banner or your browser settings.

Data Retention

Active account data is retained while your account remains open. After closure, we keep records only as long as required by applicable law, then delete or anonymise them.

Your Rights

You can request access to your personal data, ask for corrections, or request deletion by contacting support. We will verify your identity before actioning any request.

Common Questions About Your Privacy

We collect your name, contact details, and the payment method you register — bKash, Nagad, or Rocket. We also log device and session data to secure your account and keep the platform running correctly.

We do not sell your data. We share it only with service providers — such as fraud detection and support tools — under data-processing agreements that restrict how they can use it.

Payments are processed through each provider's own secure channel. We store only a transaction reference to confirm the deposit or withdrawal, not your full wallet credentials or PIN.

Contact our support team via live chat or email with your account details. We will verify your identity and send your data summary within the timeframe required by applicable law.

Yes. Submit a deletion request through support. We will remove your personal data once any legally required retention period has passed and your account balance is settled.

We use session cookies for login and analytics cookies to improve the lobby. You can manage non-essential cookies from the cookie banner shown on your first visit or through your browser settings.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.